The Sales Division
First point of contact for quote requests or project evaluations. Specializes based on company size and industry (micro-businesses, small and medium-sized businesses, large enterprises).
The Aquavital Luxembourg Team: In Bascharage, at your service
About
Behind the fountains are people. Behind the maintenance are technicians who know your sites. Behind the quotes are sales representatives who take the time to understand your needs. Our Luxembourg team is intentionally small, approachable, and stable.
From the initial contact to day-to-day service
Organization
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The Technical Division
Technicians trained in our entire product line. Installation, maintenance, sanitization, and repair services. They are based in their respective areas to better understand each site.
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The Logistics Division
Coordinating gas cylinder deliveries, optimizing delivery routes, and managing inventory. Responding quickly to peaks in demand (summer).
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The Support Division
Receiving calls, screening requests, and tracking contracts. Acts as the first point of contact to quickly direct each inquiry.
A local team, familiar faces
Your contacts
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Sales Manager, Luxembourg
“I manage accounts for large corporations and small and medium-sized businesses in Luxembourg. My role is to find the best solution for each company—not the most complex or the most expensive one.”
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Technical Manager, Luxembourg
"My team and I are responsible for the installation, maintenance, and repair of all the fountains in Luxembourg. We respond to calls anywhere, quickly and effectively."
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Customer Support
"I'm the first person you'll speak with on the phone. My job is to assess your request and get it to the right person, quickly."
Photos and presentations with names to be included, provided by Aquavital.
What Changes When You Have a Local Team
The Difference
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A Name and a Face
No customer number is sent to a call center. Your representatives recognize you.
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We're familiar with your website
Configuration, constraints, history: it's all in our heads (and in the CRM).
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Realistic deadlines
We live in Luxembourg, so we know how long it takes to get to Esch, Belval, and Trier.
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A flat organizational structure
If something gets in the way, the issue is quickly escalated to management. There are no international levels to go through.
Come visit us in Bascharage.
Let's meet up
Or give us a call: you'll be connected directly to our local team.